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Customer Reviews

Super friendly and very helpful...

Super friendly and very helpful in selecting the right insurance
Anonymous

Answer my questions when I call or get the answer I

Answer my questions when I call or get the answer I need.
SM
Suzie M

Kelly was wonderful fast and efficient.she is always pleasant and a pleasure to

Kelly was wonderful fast and efficient.she is always pleasant and a pleasure to work woth
JK
Joyce K

Whenever I have needed anything from the Jim Russell agency they have always

Whenever I have needed anything from the Jim Russell agency they have always responded immediately and helped me whenever I needed it. They are always friendly and work hard to provide the best service possible.
TT
Tracey T

Great customer

Great customer service
WR
William R

Always beat everyone else’s price and great customer service, always friendly

Always beat everyone else’s price and great customer service, always friendly and happy to help
JK
Jody K

I've been insured through you for 20 plus years and have always have gotten

I’ve been insured through you for 20 plus years and have always have gotten immediate feedback and great service!
Anonymous

You're always are there for me, helping me get the best insurance with a low

You’re always are there for me, helping me get the best insurance with a low rate thank you Jim for always looking out for us
CP
Cindy P

I have been very happy with Jim Russell I insurance for the last 10 years. They

I have been very happy with Jim Russell I insurance for the last 10 years. They are friendly, helpful and have great rates!
PS
Pamela S

Whenever I have needed help, they have been very

Whenever I have needed help, they have been very responsive.
Anonymous
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.