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Customer Reviews

Handled my claim & replacement vehicle in a timely fashion.

Handled my claim & replacement vehicle in a timely fashion.
JG
Jamneta G

Always being there when needing help and assistance, very knowledgeable and

Always being there when needing help and assistance, very knowledgeable and always have a friendly attitude.
JA
Joseph A

I have been so pleased with having not only my car insurance but also my

I have been so pleased with having not only my car insurance but also my renters insurance through you guys! I have had others come to me with offers from other agencies and there is no way I could switch. Thank you for all that you do for my family and others!
AC
Angela C

Great staff and very friendly...

Great staff and very friendly would not change a thing..
Anonymous

I’ve just never had an issue with this insurance company and prices are

I’ve just never had an issue with this insurance company and prices are great
Anonymous

The associates at Russell Agency have always assisted me expeditiously

The associates at Russell Agency have always assisted me expeditiously when I have had questions or an issue with my vehicle, I would not seek to acquire a quote from any other agency.
Anonymous

Your premiums are reasonable and you keep in touch with

Your premiums are reasonable and you keep in touch with customers
Anonymous

Jim or Kelly are most always available to speak to in cases needed. If we

Jim or Kelly are most always available to speak to in cases needed. If we cannot reach them immediately one of them will call back promptly. We have never had to call them back.
PM
Patricia M

Fast and reliable service. Got my new car insured with an affordable rate!

Fast and reliable service. Got my new car insured with an affordable rate! Would highly recommend these guys and I’ll continue to do business with them for the foreseeable future.
MN
Melissa N

Always there for

Always there for us
PD
Pamela D
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.