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Terms & Conditions

Please read these SMS Terms and Conditions (“Terms”) carefully before opting in to receive text messages from Russell Insurance Group. By providing your mobile number and opting in, you agree to these Terms.


Company Name

Russell Insurance Group


Program Description

By opting into our SMS program, you consent to receive text messages from Russell Insurance Group. These may include, but are not limited to:

  • Payment reminders
  • Appointment reminders
  • Policy-related updates and services
  • Other important notifications relevant to your insurance policies with us

The purpose of these messages is to keep you informed about your account and the services we provide.


Message Frequency

Message frequency will vary based on your specific policies and services with us. You may receive multiple messages per month depending on your interactions with Russell Insurance Group.


Pricing Disclosure

Message and data rates may apply. Please consult your mobile service provider for details on your plan’s messaging rates and charges.


Opt-Out and Help Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP to any message or contact us at:

  • Phone: 315-538-0085 or 315-332-1515

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Service may not be available on all carriers or in all areas.


Privacy

Your privacy is important to us. We will not share or sell your mobile number or other personal information to third parties. For more information, please refer to our Privacy Policy.


Changes to Terms

Russell Insurance Group reserves the right to update or modify these Terms at any time. Your continued use of the SMS service constitutes your acceptance of those changes.


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Customer Reviews
5/5

Jim and his team are very accommodating. They found me the best coverage with...

MW
Meghan W
5/5

Jim Russell has been our company's insurance agent for many years. He provides...

Michelle Davis
Michelle D

Jim Russell, best agent

Anonymous

Great customer service with all my insurance

Anonymous

You are always very helpful when needed.

CM
Connie M