Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • NS

    “Great staff and very friendly would not change a thing..”

  • CM

    “I’ve just never had an issue with this insurance company and prices are great”

  • RB

    “Whenever I have needed something, they have been very responsive.”

  • BJ

    “The associates at Russell Agency have always assisted me expeditiously when I have had questions or an issue with my vehicle, I would not seek to acquire a quote from any other agency.”

  • JE

    “Your premiums are reasonable and you keep in touch with customers”

  • PM

    “You guys are AMAZING!!!! I will never leave this company…”

  • PM

    “Jim or Kelly are most always available to speak to in cases needed. If we cannot reach them immediately one of them will call back promptly. We have never had to call them back.”

  • JK

    “Kelly was more than helpful.she did a quote quickly and effectively savingme almost $700 a year.great. customer service V”

  • MN

    “Fast and reliable service. Got my new car insured with an affordable rate! Would highly recommend these guys and I’ll continue to do business with them for the foreseeable future.”

  • PD

    “Always there for us”

  • AT

    “Super friendly and very helpful in selecting the right insurance”

  • SM

    “Answer my questions when I call or get the answer I need.”

  • JK

    “Kelly was wonderful fast and efficient.she is always pleasant and a pleasure to work woth”

  • TT

    “Whenever I have needed anything from the Jim Russell agency they have always responded immediately and helped me whenever I needed it. They are always friendly and work hard to provide the best service possible. ”

  • WR

    “Great customer service”