Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MM

    “The office staff is always very helpful and courteous. I appreciate all the timely help. For years we have received Stellar service from the Russell Insurance group!”

  • BB

    “First off the company is considerate , professional and caring in every situation. You always have taken the time to listen to our questions and concerns. You have always taken care of us when ever we have needed you ! These are all reason why we stay with you and this company ! ”

  • JB

    “I can always count on you to answer any questions I have concerning my coverage, in a clear and concise manner. Thank you!”

  • JG

    “Handled my claim & replacement vehicle in a timely fashion. ”

  • JA

    “Always being there when needing help and assistance, very knowledgeable and always have a friendly attitude. ”

  • GF

    “Great customer service.”

  • SS

    “They are all ways there for me”

  • AC

    “I have been so pleased with having not only my car insurance but also my renters insurance through you guys! I have had others come to me with offers from other agencies and there is no way I could switch. Thank you for all that you do for my family and others!”

  • BP

    “Always willing to answer questions. Speedy response time ”

  • NS

    “Great staff and very friendly would not change a thing..”

  • RB

    “Whenever I have needed something, they have been very responsive.”

  • BJ

    “The associates at Russell Agency have always assisted me expeditiously when I have had questions or an issue with my vehicle, I would not seek to acquire a quote from any other agency.”

  • JE

    “Your premiums are reasonable and you keep in touch with customers”

  • PM

    “You guys are AMAZING!!!! I will never leave this company…”

  • PM

    “Jim or Kelly are most always available to speak to in cases needed. If we cannot reach them immediately one of them will call back promptly. We have never had to call them back.”