Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • L

    “Everyone is really friendly and you guys actually pick up the phone when I have any question. Requests are quickly handled. ”

  • JM

    “First, Kelly Carver is awesome and has always been a huge help to me! And then after that is that the insurance I am being offered is exactly what I need and I don’t feel pressure to have more insurance then what my life requires. ”

  • KM

    “Great customer service. Great communication and knowledgeable. Kelly Craver is the best!!! Has always helped me quickly whenever needed! ”

  • MW

    “You’re always there when I need you. Requests are for COI’s are fulfilled in minutes.”

  • PT

    “Your company was there for me when I had a fender bender. I Rate you as a ten. Peter. ”

  • JL

    “Your service is great. ”

  • DB

    “The staff is professional and courteous and respond in a very timely manner.
    Rick & Donna Baildon ”

  • JL

    “Very good price for auto and homeowner coverage for great coverage ”

  • JW

    “very easy to work with”

  • GR

    “I love the personal attention from the knowledgeable friendly staff!”

  • MB

    “Since we have been with u, you are always looking out for us as far as saving us money and the customer service you provide”

  • TL

    “Very helpful whenever I have erred anything. Very confident in you and your staff. ”

  • SH

    “The Russell Agency is always on top of everything! And the got me the price for me car insurance needs!”

  • JM

    “Thankfully I’ve never had to file a claim, however Everytime I have had to call I feel like I’m known by whom ever I’m speaking with. Its always a friendly comfortable conversation. Any questions/concerns are always answered immediately. ”

  • TC

    “Personal attention!”