Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JK

    “Offering to Check our current rate to see if we can get cheaper rate. Thanks”

  • CM

    “Always helpful and explain well. You value and remember customers. ”

  • CC

    “I was looking for quotes For Auto ins and your associate replied the same day which impressed me and the quote was very fair. I would recommend you service to anyone looking for a great Insurance agent. ”

  • LM

    “You listen and make sure I’m getting the best for my needs without pressure and the need to sell. You answer all questions and make sure I understand. I feel you do look out for me. Thank you ”

  • LD

    “I am very pleased with your agency. You have helped me get the right insurance plus find the best value for my money. If i have any questions I always get the answer right away. You have always been very pleasant to do business with and very helpful.

  • GF

    “Always very helpful and very thankful to have you as our agents

  • MB

    “Very down to earth friendly staff! ”

  • SS

    “Your company has great service with very quick response times. The employees are very friendly, knowledgable and prompt.”

  • SC

    “I have recommended an will continue to. When you need information about anything concerning auto coverage you get your response quickly. Very satisfied with this agency.”

  • JW

    “Jim is very thorough, making sure we get all the discounts that are available to us. Kelly is very friendly and easy to reach. She gets back to us very quickly with answers to our questions.”

  • SC

    “Anytime I have a question or concern the staff and Jim at Russell Insurance group are so friendly and helpful! Thanks for so many great years of trustworthy service. ”

  • BG

    “We appreciate the personal attention and immediate follow through on our requests! ”

  • “Very professional and friendly service. Called to see that I was ok after having an accident. Also recommended a repair shop and helped with getting a rental car.

  • MD

    “Jim Russell has been our company’s insurance agent for many years. He provides excellent and personalized service and we never have to wait for a response. He makes insurance easy and is wonderful to work with. We highly recommend!

  • KC