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Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
  • Sally Cayea Profile Image
    wonderful place, I have no complaints an I would highly recommend
  • Jim Martin Profile Image
    Very friendly and helpful! Kelly is awesome. Thanks.
  • Bob Holmes Profile Image
    Caring and friendly service. Made the process very easy.
  • Joseph Alampi Profile Image
    Keep up the wonderful work!

    “A great place, friendly, knowledgeable and very professional, always there if and when you need help, my parent went to them before me years before, and I’ve enjoyed the company that they share now for just as long. Keep up the wonderful work!”

  • Jane Bush Profile Image
    I recommend them highly!!

    “Russell Insurance Agency and Jim Russell Sr. are great! They have been there for us from the first time we contacted them. We have auto insurance through them and when we had a problem with home insurance, Jim found us the best deal and did everything needed to finalize it. No stress as far as this insurance agency is concerned. I recommend them highly!!”

  • Vikki Webb Profile Image
    Russell Insurance Group is a very wonderful agency to work with.

    “Russell Insurance Group is a very wonderful agency to work with. They are very knowledgeable and have been there every time we have needed them. My daughters have signed up with their agency knowing what wonderful service they provide. They work to provide you with the best price they can find for you. Our family highly recommends Russell Ins. Group. Thank you for your courtesy staff and knowledge.”

  • MW
    They are courteous and offered me individual attention.

    “I needed to find a low rate for insurance and Russell Insurance Group saw to that. They are courteous and offered me individual attention. There was no hidden agenda. Jim was truthful and after getting my insurance, I actually felt good about it. I will definitely tell everyone I know about the great service and personal attention you get from Russell Insurance Group.”

  • TH
    He goes the extra mile to get you the best deal.

    “Jim is always helpful (and) friendly. He goes the extra mile to get you the best deal. He is up front and honest.”

  • MM
    ...he is very professional and helps in any way he can.

    “We are so glad that we have converted our auto and house insurance over to Erie Insurance with Russell Insurance Group . Not only has he saved us money on “all” our policies, but he is very professional and helps in any way he can. Our son has now come to the Russell Insurance Group as well and is just as pleased! Thanks Jim.”

  • JB
    In additions to the savings, my coverage has actually increased.

    “The purpose of this letter is to say thank you for the great service you have provided me over the past few years. I have converted every policy to your agency and estimated you have reduced my cost by 37%. In additions to the savings, my coverage has actually increased.”