Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
wonderful place, I have no complaints an I would highly recommendSally C., Macedon, New York
Very friendly and helpful! Kelly is awesome. Thanks.Jim M., Macedon , New York
Caring and friendly service. Made the process very easy.Bob H., New York
I recommend them highly!!Jane B., New York“Russell Insurance Agency and Jim Russell Sr. are great! They have been there for us from the first time we contacted them. We have auto insurance through them and when we had a problem with home insurance, Jim found us the best deal and did everything needed to finalize it. No stress as far as this insurance agency is concerned. I recommend them highly!!”
Russell Insurance Group is a very wonderful agency to work with.Vikki W., Palmyra, NY“Russell Insurance Group is a very wonderful agency to work with. They are very knowledgeable and have been there every time we have needed them. My daughters have signed up with their agency knowing what wonderful service they provide. They work to provide you with the best price they can find for you. Our family highly recommends Russell Ins. Group. Thank you for your courtesy staff and knowledge.”
- MWThey are courteous and offered me individual attention.Megan W., Sodus, NY
“I needed to find a low rate for insurance and Russell Insurance Group saw to that. They are courteous and offered me individual attention. There was no hidden agenda. Jim was truthful and after getting my insurance, I actually felt good about it. I will definitely tell everyone I know about the great service and personal attention you get from Russell Insurance Group.”
- JBIn additions to the savings, my coverage has actually increased.Joanne B., Fairport, NY
“The purpose of this letter is to say thank you for the great service you have provided me over the past few years. I have converted every policy to your agency and estimated you have reduced my cost by 37%. In additions to the savings, my coverage has actually increased.”
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- DDDennis D., Farmington, NYCustomer since Oct 2011
“They been very helpful. They get back to us when they say they will, they’ve been great at dealing with accident reports. They have been very reasonably priced. I have been so pleased and I have had no other Insurence companies to compare and this one has been our favorite.”