Reasonable price and excellent service when I hit a deer a couple years
Reasonable price and excellent service when I hit a deer a couple years ago.
JL
James L
Customer Reviews
When we call, someone answers our questions or if we email, we get a prompt
When we call, someone answers our questions or if we email, we get a prompt response. Also, the Russell Group is always looking to do more for their customers or to do something better.
Anonymous
I do not understand much about insurance and every time I ask a question, I
I do not understand much about insurance and every time I ask a question, I receive an answer asap. But more importantly Jim takes the time to help me understand what I am signing and what I need.
Anonymous
When ever I have had any questions with either rental or auto insurance I have
When ever I have had any questions with either rental or auto insurance I have been able to get easy answers from the main office.
Anonymous
Always there to answer our question and always efficient and prompt.
Always there to answer our question and always efficient and prompt.
PM
Patricia M
The help we got from Mr. Russell after an accident was excellent in guiding us
The help we got from Mr. Russell after an accident was excellent in guiding us through a very complicated process.
Anonymous
Whenever I have needed their help, the response has been
Whenever I have needed their help, the response has been immediate.
Anonymous
What you do right? You never do anything wrong. We have needed a document for
What you do right? You never do anything wrong. We have needed a document for things from time to time for various reasons, and within minutes we have it in our hands. Everyone is always so pleasant as well. We have been with you for a long time and so look forward to many years of you to serve us. This company is a 10-star pus agency!! Thanks Jim and all the other office staff you are the best.
NA
Nicholas A
No hassale, annual renewal. I purchased a new vehicle and the transition was
No hassale, annual renewal. I purchased a new vehicle and the transition was done without a hitch !
SG
Stacey G
You have always been prompt, courteous, and quick to respond to any of my
You have always been prompt, courteous, and quick to respond to any of my needs. I have recommended you to many of my friends and family, who have all of their insurance needs with you. Your a great business and easy to work with. Thank you and keep up the good work.
CB
Charles B