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Customer Reviews

Very down to earth friendly staff!

Very down to earth friendly staff!
MB
Mark B

Your company has great service with very quick response times. The employees

Your company has great service with very quick response times. The employees are very friendly, knowledgable and prompt.
SS
Scott S

I have recommended an will continue to. When you need information about

I have recommended an will continue to. When you need information about anything concerning auto coverage you get your response quickly. Very satisfied with this agency.
SC
Sally C

Jim is very thorough, making sure we get all the discounts that are available

Jim is very thorough, making sure we get all the discounts that are available to us. Kelly is very friendly and easy to reach. She gets back to us very quickly with answers to our questions.
JW
James W

Anytime I have a question or concern the staff and Jim at Russell Insurance

Anytime I have a question or concern the staff and Jim at Russell Insurance group are so friendly and helpful! Thanks for so many great years of trustworthy service.
SC
Shannon C Jr

We appreciate the personal attention and immediate follow through on our

We appreciate the personal attention and immediate follow through on our requests!
Anonymous

Very professional and friendly service.

Very professional and friendly service. Called to see that I was ok after having an accident. Also recommended a repair shop and helped with getting a rental car.
BH
Bob H
Rated 5 out of 5

wonderful place, I have no complaints an I would highly recommend

SC
Sally C
Rated 5 out of 5

Very friendly and helpful! Kelly is awesome. Thanks.

JM
Jim M
Rated 5 out of 5

Caring and friendly service. Made the process very easy.

Caring and friendly service. Made the process very easy.
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Bob H
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.