Customer Reviews

Russell is amazing!!! With HOI and Auto the rates are good the employees are amazing and work with you… i love this company will be staying with them until they close shop

Russell Insurance Group has made the transition to Business Owner very seamless. Everytime I have an issue resolution is always quick and effortless. Thank you for excellent customer service and always exceeding expectation!

Russell insurance is a great company and always on top of everything. I would highly recommend them to anyone.

Russell has been my insurance provider since I started driving. I’ve had several vehicles insured through them and they always make it quick and easy to remove coverage, change policy details, and add coverage to a new vehicle. They care about their customers, I have received birthday and christmas cards from them every year. Their prices have been more than fair, and I intend to use them into the foreseeable future.

Everything you guys have always been there when we have needed you you. Everyone has always been friendly and courteous. We have been with you guys for many years keep up the great work.

I received a brochure for your company in the mail. I decided to make the phone call I was pleasantly surprised when Jim answered the phone himself. He quickly and professionally answered all my questions. I agree to submit my current policy information. Jim very quickly got back to me with pricing and coverage that was better than what I was currently receiving . Jim made the transfer of policies from one company to another very easy . Overall it was a very good experience ….

Saved me money on my premium

Reasonable price and excellent service when I hit a deer a couple years ago.

When we call, someone answers our questions or if we email, we get a prompt response. Also, the Russell Group is always looking to do more for their customers or to do something better.