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Customer Reviews

Great company! Great

Great company! Great service.
Anonymous

if you could look into our auto policy once again and let us know we're getting

if you could look into our auto policy once again and let us know we’re getting the best price for our coverage or is there any way to get a reduction so i won’t be influenced to shop around with all the constant requests i receive. thank you. You guys do a fair and honorable job for us and i’d like to stay a client as always,
AE
Angelo E

Always helpful and friendly and can answer most questions and if you don't know

Always helpful and friendly and can answer most questions and if you don’t know will find out and call bk
TC
Tammy C

I'm very happy with my

I’m very happy with my service
TL
Tawana L

The service is great the prices are more than reasonable and everyone is very

The service is great the prices are more than reasonable and everyone is very friendly and helpful
LR
Lorie R

Russell Insurance Group reduced my auto insurance yearly payment in half.

Russell Insurance Group reduced my auto insurance yearly payment in half. Can’t get better then that.
SG
Stacey G

Whenever I have needed help, their response time has been

Whenever I have needed help, their response time has been unmatched.
Anonymous

Jim has always made sure that both are Auto and Home Owners Coverage is the

Jim has always made sure that both are Auto and Home Owners Coverage is the best possible for our needs. It’s nice to know that he truly does care about his clients. Thanks again Jim.
DM
Dennis M

All the staff is so friendly and when a need arises where I have to call to

All the staff is so friendly and when a need arises where I have to call to speak to someone, usually Kelly answers, and I feel that she always goes above and beyond to make sure that your problem is taken care of promptly. Very professional but yet you still have that “family & friend” vibe.
Anonymous

Great service with attention to detail and quick response.

Great service with attention to detail and quick response.
JJ
James J
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.