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Customer Reviews

Always answer phone calls on time and have had no problems with questions and

Always answer phone calls on time and have had no problems with questions and answers.
JM
Jesus M

Above and beyond always! I have been a very needy client lately and every

Above and beyond always! I have been a very needy client lately and every interaction has been great! I appreciate all of your guys hard work!
HG
Hayley G

Friendly, kind, responsive Russell Group is the Gold Star+++ in all aspects.

Friendly, kind, responsive Russell Group is the Gold Star+++ in all aspects. When I call they pick up the phone, understand the task and complete usually within the hour. They respond to emails and answer the question posed. Their pricing is spot on. They are always there to help in whatever aspect of business or personal insurance you need. I would enthusically recommend them for any insurance need they may cover and a person would need.
DT
Dave T

Made enrollment with your company simple, easy and quick. Your office

Made enrollment with your company simple, easy and quick. Your office personnel were informative, professional and understood my needs and met them.
Anonymous

Always helpful with my questions and concerns. Thank you.

Always helpful with my questions and concerns. Thank you.
WM
William M

I really enjoy the Birthday

I really enjoy the Birthday card!!
JE
Jeffrey E

There is no hassle when I call for

There is no hassle when I call for service.
JM
Joseph M

I like the fact that your company is very responsive to phone calls. I've

I like the fact that your company is very responsive to phone calls. I’ve never had to wait a long time for a call back. The rates you charge are very competitive, which is a major reason I’m happy with Russell Insurance Group.
VM
Virgina M

We had someone hit and run our 2017 4Runner. Erie Insurance/ Russell agency

We had someone hit and run our 2017 4Runner. Erie Insurance/ Russell agency handle our claim in a very professional manner. We are satisfied with the help we got.
JG
Jeffrey G

You do everything right, no

You do everything right, no problems
DR
Donald R
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.