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Customer Reviews

Wonderful group. Always so helpful.

Wonderful group. Always so helpful.
LM
Linda M

Love the customer service. The claims department is also very quick and easy to

Love the customer service. The claims department is also very quick and easy to work with.
MW
Mark W

Always great to deal

Always great to deal with!
FH
Frederick H

I have been with Russell Insurance Company for 35 years, and have been very

I have been with Russell Insurance Company for 35 years, and have been very happy with the personalized service I get from a small company.
BD
Brenda D

Always good service and any questions answered

Always good service and any questions answered quickly
Anonymous

Helped us through the process of new homeowner policies , bundled with car

Helped us through the process of new homeowner policies , bundled with car insurance.
AF
Alice F

Your friendly, positive attitudes and professionalism set you

Your friendly, positive attitudes and professionalism set you apart.
Anonymous

Competitive rates, fast service, helpful staff, local in the

Competitive rates, fast service, helpful staff, local in the community.
GF
Gerald F

Always answer phone calls on time and have had no problems with questions and

Always answer phone calls on time and have had no problems with questions and answers.
JM
Jesus M

Above and beyond always! I have been a very needy client lately and every

Above and beyond always! I have been a very needy client lately and every interaction has been great! I appreciate all of your guys hard work!
HG
Hayley G
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Adirondack Insurance Exchange (Buffalo, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.