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Customer Reviews

ALWAYS great service. Kelly is the best. Always has quick answers to any

ALWAYS great service. Kelly is the best. Always has quick answers to any questions.
Anonymous

Jim and team have always been available to help us with any questions or claims

Jim and team have always been available to help us with any questions or claims in a very approachable, professional and timely manner. We have only the best to say regarding the service Jim has provided to us for many, many years!
DH
David H

Kelly and Jim do such an excellent job of taking care of all the aspects of my

Kelly and Jim do such an excellent job of taking care of all the aspects of my families insurance. Whenever there is an issue, they immediately address any concerns or issues, as well as make sure everything is done decently and in order. I cannot say enough good things about them and how helpful they have been over the many years.
SS
Scott S

We Love the fast and helpful service pleasure to be in business with you all.

We Love the fast and helpful service pleasure to be in business with you all.
MP
Michael P

Always have Great service with a friendly smile and down to earth with ur

Always have Great service with a friendly smile and down to earth with ur client’s
Anonymous

I have never had to wait for insurance cards or answers to any questions I may

I have never had to wait for insurance cards or answers to any questions I may have had. I have been with Russell Insurance for year’s.
CW
Cindee W

Every time we have an issue. You have been right there for us

Every time we have an issue. You have been right there for us
AS
Annette S

Always can get an answer if in need.

Always can get an answer if in need.
SC
Sally C

Always there for my insurance needs, been a great insurance provider for me and

Always there for my insurance needs, been a great insurance provider for me and my family for many years:)
JP
Jeremy P

You are always there when I need you. It was easy to replace my windshield

You are always there when I need you. It was easy to replace my windshield after it was cracked on the highway by flying debris. Thank you.
Anonymous
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Insurance products are offered through the following insurers: ACentral (Edmeston, NY); Assurant Specialty Property (Scottsdale, AZ); Dryden Mutual Insurance Company (Dryden, NY); Erie Insurance (Erie, PA); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); J.C. Taylor (Upper Darby, PA); National General Insurance Company (Winston-Salem, NC); New York Central Mutual (Edmeston, NY); Ontario Insurance Company (Shortsville, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); Utica National Insurance Group (New Hartford, NY); Wayne Cooperative Insurance Company (Clyde, NY); Sterling Insurance (Boston, MA); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Russell Insurance Group and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.